Frequently Asked Questions

  • What is Own the HOU?

    A collaborative of Houston-area housing nonprofits and public agencies that helps people buy a
    home and keep the one they have.

  • Do I have to pay for services?

    Most services listed on the site are provided at no cost: housing counseling, foreclosure
    prevention, post-purchase counseling, financial coaching, and legal aid for those who qualify.
    The 8-hour homebuyer class is free in person when you register through Own the HOU.

  • Do I have to live in a specific area?

    The site serves the Houston area. Some programs are limited further: City of Houston programs
    require you to live inside city limits, Harris County programs serve county residents (some only
    unincorporated areas), and a few nonprofit programs serve specific ZIP codes.

  • I’m not sure where to start. What should I do first?

    Fill out the Contact Us form. Someone from a partner agency will
    reach out and match you with a local housing counselor. Counselors advocate for you and help
    you decide on next steps.

  • I’m buying a home. What’s the typical path?

    1. Contact a housing counselor through the form.
    2. Take the HUD-certified 8-hour homebuyer education class.
    3. Work through the 8-step Homebuying Toolkit.
    4. Use the down payment assistance screener to see which programs you may qualify for.
    5. Work with your counselor, a lender and a real estate agent to apply for assistance, get pre-
      qualified and buy.

  • I already own a home. Where do I go?

    The Homeowners page lists local help for repairs, legal issues,
    missed mortgage payments, financial coaching and post-purchase problems. You can also
    submit the contact form for one-on-one advice.

  • What is the First Time Homebuyer Class?

    A HUD-certified, 8-hour course taught by HUD-certified housing counselors. It covers reading
    and improving your credit, how lenders decide what you can borrow, mortgage options, and
    what to expect from contract through closing.

  • Why should I take the First Time Homebuyer Class?

    You receive an official Certificate of Completion. Nearly every down payment assistance
    program in the Houston area requires one, including city, county and lender-sponsored
    programs.

  • How long is the First Time Homebuyer Class certificate good for?

    12 months from completion.

  • How much does the First Time Homebuyer Class cost?

    The class normally costs $50 in person or $100 online. When you register through Own the
    HOU, the in-person class is free.

  • Is the First Time Homebuyer Class offered in Spanish? Online?

    Yes. Partners offer the class in English and Spanish, both in person and online.

  • What if I’m not ready to take the First Time Homebuyer Class yet?

    Use the contact form, and a counselor will help you figure out your next step.

  • What is down payment assistance?

    Financial help for first-time homebuyers with up-front costs like the down payment and closing
    costs. Programs in Houston and Harris County are run by the City of Houston, Harris County,
    the Texas State Affordable Housing Corporation (TSAHC) and others.

  • How do I find out if I qualify for Down Payment Assistance?

    Use the Down Payment Assistance screener. It asks three things: household size, annual household income range and the approximate price of the home you want to buy.

  • Is the Down Payment Assistance screener an application?

    No. It only asks for basic information to point you toward programs you may qualify for. Each
    program has its own, more detailed application.

  • My income is in the upper range. Should I still check the Down Payment Assistance screener?

    Yes. Some programs have more flexible limits. One success story on the site describes a
    teacher who was over the standard limits but qualified for the City of Houston’s Harvey Down
    Payment Assistance Program, which used disaster recovery funds. A housing counselor can
    help you look at all options.

  • What is the Homebuying Toolkit?

    A free, self-paced guide to the 8 steps of becoming a sustainable homeowner. It includes how-
    tos, videos and printable checklists.

  • How do I use the Homebuying Toolkit?

    On the Toolkit page, choose the “I am a…” option that describes you (a
    prospective homebuyer or a current homeowner) to start on the right path.

  • Do I need to finish the Homebuying Toolkit before getting help?

    No. The toolkit works alongside housing counseling and the homebuyer class. You can contact
    a counselor at any point.

  • Who can get help with home repairs?

    Most programs listed require household income at or below 80% of Area Median Income (AMI).
    City and County programs also exclude homes in the floodway, and Harris County excludes the
    100-year floodplain too. Check your property’s flood status at harriscountyfemt.org.

  • What legal problems can legal aid help with?

    Wills and probate, unclear or “tangled” titles, heirship (proving you own a family home), liens,
    bankruptcy and foreclosure. Staff provide guidance and resources, and in limited cases,
    representation.

  • I’ve missed or may miss mortgage payments. What should I do?

    Contact a foreclosure prevention counselor as early as possible. Counselors help you
    understand your options, find resources and communicate with your mortgage servicer. These
    services are free:

  • What is post-purchase counseling?

    Support for new and existing homeowners dealing with mortgage company problems, property
    tax or appraisal district issues, and other ownership challenges. Avenue CDC, Tejano Center
    and Fifth Ward CRC offer it free.

  • Which organizations are part of Own the HOU, and what does each do?

    • Avenue CDC: HUD-approved counseling and homebuyer education (English/Spanish),
      foreclosure prevention, post-purchase counseling. (713) 864-9099
    • Tejano Center: HUD-Approved Homebuyer counseling and education (Spanish/English), post-
      purchase/Homeowner Services counseling, Disaster Recovery Home Repair (713) 640-3743
    • Fifth Ward CRC: HUD-approved homebuyer course, counseling, homeowner sustainability.
      (713) 674-0175
    • Houston Habitat for Humanity: Affordable homeownership program (eligibility quiz on their
      site), home repair. (713) 671-9993 x287
    • City of Houston Housing & Community Development: Down payment assistance, affordable
      new homes. (832) 394-6200
    • Harris County Housing & Community Development: DPA and affordable homes for
      unincorporated Harris County. (832) 927-4955
    • Earl Carl Institute: Free property-preservation legal services. (713) 313-1139
    • Lone Star Legal Aid: Provides legal help with a variety of civil legal issues, including
      foreclosure defense, title clearing, and disaster issues. (713) 652-0077
    • Texas State Affordable Housing Corporation (TSAHC): Statewide down payment assistance.
      (877) 508-4611
    • Houston Community Land Trust: Permanently affordable homes and homeowner stewardship.
      (713) 512-5575
    • LISC Houston: Convenes the collaborative. (713) 334-5700
    • Connective: Technology tools for homebuyers and homeowners.